Our Story

Family-owned communications expertise, based in Harrisburg, Pennsylvania.

Business colleagues reviewing technology requirements

Family owned since 1986. Built on communications experience, practical solutions, and long-term customer relationships.

Our beginnings

Founded in 1986 by Robert R. Ward, Sr., R.W. Communications grew from a background in telecommunications into a communications and technology integrator. Our heritage began with Bell Telephone Company, part of the AT&T story, and developed into work across structured cabling, wireless networking, telephone systems, audio/visual integration, and building security.

The tools have changed over the decades, but the purpose has stayed consistent: help organizations use technology that supports their work. A dependable connection, a well-planned phone system, or a room that is easy to operate should make the business more effective, rather than create another problem to manage.

1986

A family-owned beginning

Robert R. Ward, Sr. founded the business with a background in telecommunications and a focus on customer care.

The next generation

Continuity in leadership

After Robert’s retirement, leadership passed to his son, John Ward, who continues the company’s founding values.

Today

Connected systems and lasting relationships

The team brings communications, engineering, operations, and field delivery together around each customer’s requirements.

Robert’s retirement and the next generation

After Robert’s retirement, John continued to uphold and expand the values that shaped the business: integrity, innovation, and customer care. The company has grown and adapted as communications technology has changed, while keeping the relationships behind the work central to its approach.

That continuity matters. Our customers need a partner who can understand an existing environment, explain the next step, and remain useful after the installation. We aim to earn the relationship through the way we plan, deliver, communicate, and support the work.

Colleagues discussing a business technology project

Who we are today

Technology meets trust.

Our mission is to provide tailored technology solutions with attentive customer service. We are a customer-driven company, placing long-term relationships, reliability, and satisfaction at the center of our work.

Our experienced team designs, implements, and maintains communications infrastructure for businesses and organizations of different sizes. We bring together the people responsible for technology, facilities, and operations so the finished system fits the environment it serves.

More than a service provider

We consider our customers partners. It is a privilege to support organizations with quality, responsiveness, and dependability, and we understand that the value of a project continues after the equipment is installed. Our goal is to earn your business and keep your trust.

Understand before recommending

Start with the problem, the existing systems, the people using them, and the result the organization needs.

Plan around real operations

Discuss scope, access, schedule, coordination, and the working conditions that affect delivery.

Deliver a usable handover

Make the completed system understandable to the people who will operate it, with appropriate records and guidance.

Keep the relationship useful

Discuss maintenance and support responsibilities so the next question has a clear route to the right person.

Our home in Central Pennsylvania

We are based at 5535 Allentown Blvd in Harrisburg. Our home region includes Central Pennsylvania and State College, with projects in surrounding regions such as Philadelphia, Pittsburgh, Delaware, Maryland, and New York. We also consider nationwide travel when the project is a good fit for both parties.

Business technology planning scene

A useful conversation starts here

Let’s talk about your project.

Share the location, the systems, and what you need to work better.